Contact Us
Need a hand? Our support team is available to help with questions, account-related issues, technical concerns or general feedback. Reach out by live chat, email or phone for quick, practical assistance with verification, deposits, withdrawals and site navigation. When contacting us by email, include your account ID and a short description so we can resolve your request as efficiently as possible.
| Department | Contact |
|---|---|
| Customer support | [email protected] (Live chat, email for account issues and verification) |
| General enquiries | [email protected] (Questions about promotions, payments and site features) |
| Affiliate enquiries | [email protected] (Partner programme setup and tracking support) |
| Payments | [email protected] (Withdrawal and settlement queries) |
| Privacy | [email protected] (Data privacy requests) |
| Phone | +1 416 782 4593 (English support) |
| Working hours | 24/7 |
Email assistance
Email is our preferred contact method for detailed requests, account-related issues, or any matter that requires explanations or supporting documents. Please send your message to [email protected] with a clear subject line and include up-to-date contact details and your account ID (if applicable). Complete information helps us resolve your request faster and prevents unnecessary follow-ups or processing delays.
Submit your enquiry
Response Time
Our support team aims to respond quickly to all inquiries. Most questions are answered within one business day. More complex requests, such as verification issues or payment investigations, can take longer depending on their nature and third-party response times. We appreciate your patience and will keep you updated while we work to resolve your issue as soon as possible.
Feedback
Your feedback matters. If you have comments, suggestions, or ideas to improve Vegastars, please share them with our team. We review every message carefully and use the input to refine site features, promotions, and the overall user experience. Your suggestions help shape future updates and make the casino easier and more enjoyable for Canadian players.