Terms and Conditions

These Terms and Conditions set out the rules that govern your use of Vegastars and the relationship between you and us. We provide online casino and betting services under the terms below. By registering an account or placing bets you accept and agree to follow these rules, and to any additional terms that apply to specific services, promotions or payment methods.

Account responsibilities

You are responsible for maintaining the confidentiality of your account details and for all activity that occurs under your login. Keep your password secure and notify us immediately if you suspect unauthorised access. We may suspend or close accounts where we suspect fraud, money laundering, bonus abuse, duplicate accounts, or breaches of these Terms.

Verification and limits

We require account verification before processing withdrawals or as otherwise necessary to comply with anti-money-laundering obligations. Verification may include government ID, proof of address, and payment method evidence. You can set personal deposit limits in your account. Requests to lower limits take effect immediately; increases may be subject to a cooling-off period.

Eligibility requirements

To use our services you must be of legal gambling age in your province or territory and legally permitted to play in your jurisdiction. Only one account is allowed per person, household, or IP where prohibited. If you are not eligible to play for real money, do not register or place wagers.

Acceptable platform use

Use the site lawfully and in good faith. Prohibited actions include using automated play, attempting to manipulate game outcomes, collusion, chargeback abuse, or exploiting technical errors. We reserve the right to reverse bets, void winnings, and take disciplinary action for prohibited conduct.

General bonus and promotion rules

Promotions are subject to specific terms published with each offer. Wagering requirements, game contribution rates, maximum bet limits during play with bonus funds, expiry windows and other restrictions may apply. We may withdraw bonuses, withhold winnings, or close accounts where we suspect bonus abuse. Read the promotion terms carefully before opting in.

Deposits and withdrawals

We support a range of payment methods suitable for Canadian players, including Interac, debit and major e-wallets. Deposits are generally credited instantly; withdrawals are subject to verification and processing time. We may apply internal minimums and maximums and reserve the right to pay very large wins in instalments. Any applicable fees from banks or payment providers are the user’s responsibility.

Dispute resolution

If you have a complaint, contact our support team and provide relevant account details and evidence. We will aim to respond promptly and investigate disputes. If we cannot resolve a matter directly, we may refer it to an independent dispute-resolution service where applicable under our operating policies.

Updates to terms and conditions

We may update these Terms from time to time. We will publish revised terms on the site and, where required, notify registered users. Continued use of your account after changes means you accept the updated Terms. Check this page regularly to stay informed of any changes.